iPhone 5 owners bombard Apple with complaints over camera fault that gives images a 'purple haze'
Apple's iPhone 5 is on track for record-breaking sales - but another problem seems to be plaguing the new phone.
Users are reporting that images taken on the camera are ringed with a 'purple haze' on any image containing a bright light.
They are now complaining to Apple in droves, with Apple forums littered with complaints from users hoping Apple can solve the problem without a product recall.
The issue adds to a number of criticisms with the new phone, including light 'bleeding' from the edge of the screen, some phones rattling due to loose internal components, and the removal of Google Maps in favour of Apple's seemingly unfinished in-house Map app.
A range of tech forums, include
XDA-Developers, AnandTech, Apple Forums and many more recount tales of
the camera's woes, and users have taken to Twitter to show off images
where the 'purple haze' appears.
Users will be hoping this is a software bug that can be fixed with an update - but some users blame the sapphire crystal lens, in which case a fix would be unlikely without a product recall.
Some users have also spotted the problem with video, while other users have taken images of the same location with the iPhone 5, iPhone 4S and iPhone 4 to highlight the drop in image quality.
Apple has not yet officially given a
comment, although the company's tech support teams have allegedly told
users the problem is 'widespread'.
Many digital cameras and camera phones have an element of purple hazing, but it is usually minimised by either careful coating of the lens or software tweaks.
Other smartphones in the past, including ones from HTC, have also had the problem, but it is usually fixed due to software updates.
Users are reporting that images taken on the camera are ringed with a 'purple haze' on any image containing a bright light.
They are now complaining to Apple in droves, with Apple forums littered with complaints from users hoping Apple can solve the problem without a product recall.
The issue adds to a number of criticisms with the new phone, including light 'bleeding' from the edge of the screen, some phones rattling due to loose internal components, and the removal of Google Maps in favour of Apple's seemingly unfinished in-house Map app.
Purple haze: Images taken with an iPhone 5 which
include a strong light source, such as the sun, reportedly have a
purple haze around them
Users on Twitter have posted a range of images showing the alleged fault with the iPhone 5 camera
Users will be hoping this is a software bug that can be fixed with an update - but some users blame the sapphire crystal lens, in which case a fix would be unlikely without a product recall.
Some users have also spotted the problem with video, while other users have taken images of the same location with the iPhone 5, iPhone 4S and iPhone 4 to highlight the drop in image quality.
Purple rage: Sites such as Cult of Mac report that iPhone 5 owners are complaining to Apple about the problem
More images: The problem even appears on outdoor images where a strong light is not within the shot
Many digital cameras and camera phones have an element of purple hazing, but it is usually minimised by either careful coating of the lens or software tweaks.
Other smartphones in the past, including ones from HTC, have also had the problem, but it is usually fixed due to software updates.
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